Shipping Faqs

! WE ARE ONLY SHIPPING TO BRITISH COLUMBIA AND ALBERTA IN CANADA AND ACROSS THE USA RIGHT NOW. MORE LOCATIONS COMING SOON!

HOW LONG IS SHIPPING?

Processing is 2-5 business days

Shipping 2-8 business days

WHAT IS PROCESSING?

Processing is the time that it takes to accept your payment, make your order and package it! When items are in stock processing is generally 3 days! If an item is on back order, it could take longer than the time frame stated above (rarely ever happens). This is all done before shipping your order out. Processing and shipping are two separate actions. 

HOW CAN I TRACK MY ORDER?

You will get an email once your order is about to be shipped with all the information on your order and the tracking number. Please use the carrier website when tracking your package. You will also get a confirmation email, this is NOT the email that will contain your tracking number, you will get another email including the tracking number. 

I PUT IN THE WRONG ADDRESS?

Do not worry! We can change the address as long as we have not shipped your order already! If your item was already shipped then we, unfortunately, cannot do anything.

First please kindly email us [email protected] with your

First name:

Last name:

Subject: "wrong address"

Then in the email please state the correct address

Import duties and taxes are not included in the item price or shipping cost and are the responsibility of the customer. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.